Not at all. Our event services are custom tailored to your specific needs. We are just as excited to create something unique for a small courthouse wedding or backyard party as we would be designing an event for you of 350+. We are honored to be asked to be part of any of your special events and we will never tell you that your event is too small for us.
Of course! We love what we do and we are proud to show it off! The best place to start will be on our website under the gallery tab. You can also check out our Facebook page (facebook.com/websterfloralco) there our work is organized by albums. We are also on Instagram (@websterfloralco) there you can check out our story folders and grid. You can contact us directly through any of these platforms to ask us any questions you may have in that moment.
At this time we only service Southern California. We are based out of Santa Clarita and we will travel as far as 80 miles away. Their can be exceptions but travel costs and stay will be added to the quote.
Of course we do! Just let us know what services you need and we will tailor our proposal to fit.
You date will be reserved when your deposit is paid based off the proposal that we will prepare for you after an in-person consultation.
Currently we do not have a retail location for your to drop by. However, we would love to schedule an in person meeting to give you our full undivided attention. We understand that everyone has other commitments so we try to be extremely flexible in accommodating to our clients with scheduling. Please fill our consultation form online, there you will be able to select a date and time that works best for you.
For weddings the earlier the better. We prefer at least a 2 to 3 months or more in lead time. However, exceptions can be made. Feel free to reach out to us to see how we can accommodate. For all other events and special occasions under $1500 we do prefer a 1 month lead time.
You can fill out a form online (this will help us know a little bit more about you and your vision, there you can also add inspiration photos to help tell us your vision. With the online form you will be able to select a date and time that accommodates your schedule to meet in person, by phone or by zoom.
Most consultations can be finished in a hour. Smaller events will take less time and larger events may last up to two hours.
Whatever inspires you! Weddings, birthdays and special events are all about the details so bring as much as you can whether that be through photos that inspire you from the internet or Pinterest. Fabrics samples of your and your bridesmaid dresses’, table linens swatches or photos of the venue, props you plan on having, balloon ideas desert and food ideas. The more you can show us to better we can tail our designs to fit your special event.
Yes of course! We can have our consultations by zoom and if the location of the event isn’t local then we can drop ship the flowers to a hotel close to your event location and design your event from there.
For us to design flowers for your event that reflect your personality, we will want to know as much about you as possible and we will be asking a lot of questions. Typically we will ask about your color palette, theme/style, invitations, dress, food, venue, dessert details. Anything that helps lead us in the direction of your full vision (even of it doesn’t directly relate to flowers). Don’t worry if you don’t know a thing about flowers, that’s our job. Our job is to help you every step of the way to unveil your personal style for your event.
Depending on how much research we need to do we will typically respond with a first draft proposal within a week of our consultation. The proposal will have a total of our services detailed out as well as a deposit required. This first draft is an opportunity to make sure that we have captured your vision and gives you a chance to make any changes your see fit. If necessary we will draw up a second draft to refine the details to match your vision. If you choose to use us for your event a signed contract and deposit will be required to hold your event date. We generally allow a week after the proposal for you to confirm the date, sign the contract submit a deposit. We always try to be as transparent as possible in all steps of the consultation process.
Our proposal will itemize all agreed upon floral elements and their individual prices, rental items, labor and delivery charges. There is never any hidden fees. If onsite labor, pick up or tear down is required we have those items listed as well in detail. The event date time and location will noted on the proposal. If anything needs to be estimated these items will also be listed with a potential price. All floral elements will include a general description of the style, colors and some of the florals that will be used.
We are happy to revise the proposal once prior to the deposit being paid. You should have a good feeling as to whether or not we are a good fit for you with the second iteration.
Once a deposit has been paid and the contact has been signed we are happy to adjust the proposal if needed. The final proposal is typically agreed upon 30 days prior to the event or sooner. Even at this point, items can still be added as needed but we are not able to decrease quantities as commitments will have been made to our vendors to purchase the flowers for your event.
We would love to create a mock up of a table arrangement or bouquet after the contract is signed. Our preference is to create it between 45 and 60 days before the wedding to account for seasonal flowers that may not be available year around. This also gives us time to make adjustments before the final proposal and before we give commitments to our vendors.
There are two pricing options with mockups. We can create them for you at 50% of the retail value and we will keep them once you have seen them or you may take them home to enjoy at regular price.
As florists we are very hands on people when it comes to events. Since flowers are such an integral element in the décor we are happy to give you as much advice as you would like regarding your event design and coordination. If you would like day of coordination we can accommodate that as well for an hourly design fee. We can also assist you in locating vendors, musicians, DJ’s, caterers, bakers, event rentals, balloons and more. We are happy to be as involved as you would like in helping you have your perfect day.
We understand that weddings and events costs can add up quickly. We respect that most families do not come with an unlimited budget and we are happy to find ways to economize that will still complement your color scheme and design. The key is to know where to splurge and where to be more frugal. Here are some examples of ways to make your dollar stretch further.
Another option is to apply for a small event loan with https://maroo.us/ they offer loans for events with a lower interest rate. (You can use them for all types of vendors)
These fees vary depending on the distance, timing and complexity of each event. Your proposal will have all the fees broken down. We are happy to suggest less expensive ways to keep your costs down. While a professional florist is always the best choice for the more beautiful florals, there are often less expensive options for some of the labor aspects.
Yes, we are happy to coordinate with any of your vendors. In particular, we will ask for your contact person at the venue, additional event coordinator and cake decorator of we are doing flowers for your cake.
Yes, We would love to help celebrate the life of your loved ones with a tribute of flowers. Our consultation, proposal, contract, deposit and adjustments will all be the same for both funerals and events. Feel free to contact us if you have any questions. If you would like to see sample of our work please visit us on our gallery on the website, Facebook albums or Instagram story folders.
Not at all. Our event services are custom tailored to your specific needs. We are just as excited to create something unique for a celebration of life at someone’s home or a local restaurant. We would be happy designing an event for you and your guests. We are honored to be asked to be part of any of your celebration of life and we will never tell you that your event is too small for us.
We have starting pricing for each arrangement type (Please see our sympathy shop page). If you would like to upgrade the piece for a larger look or more premium florals you can choose the deluxe or premium option for the selected arrangement.
7 days or longer is preferred, 3 days minimum. If you have a shorter time frame, please contact us via phone or email and we can see how we can help you.
Please add a card message, ribbon message, or any additional notes to the details section at checkout.
Yes our local minimum order is $65 with a $15 delivery charge.
Yes, of course! Please feel free to email or call us directly and we will be happy to help design something extra special for you.
This best way to water your standing spray is just to take it outside and hose it down from the back of the piece. Try to saturate the floral foam as much as possible, mist the blooms and them let the excess water drain off. Once the dripping has stopped you can bring the floral arrangement back into your home to enjoy. Repeat this watering process every day for the life of the arrangement.
Due to the limited water supply typically, the standing sprays will last anywhere from 3 to 7 days if properly watered and kept out of direct sun. (Please see care instructions above)
We ask for the deceased name, time of service, and location of service. We will then call the mortuary and confirm the day, time and delivery window allowed for your services.
For local orders anywhere in the Santa Clarita Valley, delivery is $15. Delivery outside of SCV will be calculated based upon distance.
For local orders anywhere in the Santa Clarita Valley, delivery is $15.
Orders outside Santa Clarita Valley will have higher delivery charges depending on the distance. This will be calculated at checkout.
Yes, 10am is the cut off window to order for next day delivery, this gives us the ability to call our floral vendors for any last-minute requests.
Yes if you would like to make a special request, no yellow tulips, or please add pink roses. These notes can be added to the “notes” message box at check out.
We have a message box where you can add in these details at check out.
Yes we will do our best to keep our promise to get in those special blooms. However, we do need a week minimum notice for extra special requests, such as white peonies, or coral ranunculus.
Each item has a rental price. (Please see our rentals page for pricing)
Yes there is a delivery and pick up charge for the rentals. It will be calculated based upon the distance we need to travel.
If a rental item has broken or is stolen from your event, you will be billed after the event to pay for the replacement cost of this piece.
We can’t wait to hear about your vision and learn how we can make your day extra special.
As the purchaser of items from Webster Floral Company LLC , the purchaser agrees that:
Our photos represent and overall theme and look, which may include a one-of-a-kind container that may not be able to be replicated. All of our designs are unique for each customer and so the arrangement may not look like the photos displayed but their temperament will. The overall shape and texture of the arrangement will be represented with your choice of a color pallet. We choose to use only fresh seasonal ingredients. If any design elements are of major importance to your order, please include them in the florist instruction at checkout or contact us to ensure availability.
OVERVIEW
This website is operated by websterfloralco.com. Throughout the site, the terms “we”, “us” and “our” refer to websterfloralco.com. websterfloralco.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall websterfloralco.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless websterfloralco.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at [email protected].
This Privacy Policy describes how websterfloralco-com.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Order information
Customer support information
[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]
[INSERT FOLLOWING SECTION IF AGE RESTRICTION IS REQUIRED]
The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
[INCLUDE FOLLOWING SECTION IF USING REMARKETING OR TARGETED ADVERTISING]
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED. COMMON LINKS INCLUDE:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
[INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
[INCLUDE ALL THAT APPLY TO YOUR BUSINESS]
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
[INCLUDE THE FOLLOWING SECTION ONLY IF YOU SELL PERSONAL INFORMATION, AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT]
Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).
[INSERT:
[INCLUDE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
[INCLUDE FOLLOWING SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT]
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
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[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below:
24015 Copper hill dr, 7207, Valencia CA 91354, United States
Last updated: 5.29.22
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [email protected]
