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Weddings & Events FAQ

Not at all. Our event services are custom tailored to your specific needs. We are just as excited to create something unique for a small courthouse wedding or backyard party as we would be designing an event for you of 350+. We are honored to be asked to be part of any of your special events and we will never tell you that your event is too small for us. 

Of course! We love what we do and we are proud to show it off! The best place to start will be on our website under the gallery tab. You can also check out our Facebook page (facebook.com/websterfloralco) there our work is organized by albums. We are also on Instagram (@websterfloralco) there you can check out our story folders and grid. You can contact us directly through any of these platforms to ask us any questions you may have in that moment. 

At this time we only service Southern California. We are based out of Santa Clarita and we will travel as far as 80 miles away. Their can be exceptions but travel costs and stay will be added to the quote. 

Of course we do! Just let us know what services you need and we will tailor our proposal to fit. 

You date will be reserved when your deposit is paid based off the proposal that we will prepare for you after an in-person consultation.

Currently we do not have a retail location for your to drop by. However, we would love to schedule an in person meeting to give you our full undivided attention. We understand that everyone has other commitments so we try to be extremely flexible in accommodating to our clients with scheduling. Please fill our consultation form online, there you will be able to select a date and time that works best for you.  

For weddings the earlier the better. We prefer at least a 2 to 3 months or more in lead time. However, exceptions can be made. Feel free to reach out to us to see how we can accommodate. For all other events and special occasions under $1500 we do prefer a 1 month lead time. 

You can fill out a form online (this will help us know a little bit more about you and your vision, there you can also add inspiration photos to help tell us your vision. With the online form you will be able to select a date and time that accommodates your schedule to meet in person, by phone or by zoom.

Most consultations can be finished in a hour. Smaller events will take less time and larger events may last up to two hours. 

Whatever inspires you! Weddings, birthdays and special events are all about the details so bring as much as you can whether that be through photos that inspire you from the internet or Pinterest. Fabrics samples of your and your bridesmaid dresses’, table linens swatches or photos of the venue, props you plan on having, balloon ideas desert and food ideas. The more you can show us to better we can tail our designs to fit your special event. 

Yes of course! We can have our consultations by zoom and if the location of the event isn’t local then we can drop ship the flowers to a hotel close to your event location and design your event from there.

For us to design flowers for your event that reflect your personality, we will want to know as much about you as possible and we will be asking a lot of questions. Typically we will ask about your color palette, theme/style, invitations, dress, food, venue, dessert details. Anything that helps lead us in the direction of your full vision (even of it doesn’t directly relate to flowers). Don’t worry if you don’t know a thing about flowers, that’s our job. Our job is to help you every step of the way to unveil your personal style for your event. 

Depending  on how much research we need to do we will typically respond with a first draft proposal within a week of our consultation. The proposal will have a total of our services detailed out as well as a deposit required. This first draft is an opportunity to make sure that we have captured your vision and gives you a chance to make any changes your see fit. If necessary we will draw up a second draft to refine the details to match your vision. If you choose to use us for your event a signed contract and  deposit will be required to hold your event date. We generally allow a week after the proposal for you to confirm the date, sign the contract submit a deposit. We always try to be as transparent as possible in all steps of the consultation process. 

Our proposal will itemize all agreed upon floral elements and their individual prices, rental items, labor and delivery charges. There is never any hidden fees. If onsite labor, pick up or tear down is required we have those items listed as well in detail. The event date time and location will noted on the proposal. If anything needs to be estimated these items will also be listed with a potential price. All floral elements will include a general description of the style, colors and some of the florals that will be used. 

We are happy to revise the proposal once prior to the deposit being paid. You should have a good feeling as to whether or not we are a good fit for you with the second iteration. 

Once a deposit has been paid and the contact has been signed we are happy to adjust the proposal if needed. The final proposal is typically agreed upon 30 days prior to the event or sooner. Even at this point, items can still be added as needed but we are not able to decrease quantities as commitments will have been made to our vendors to purchase the flowers for your event. 

We would love to create a mock up of a table arrangement or bouquet after the contract is signed. Our preference is to create it between 45 and 60 days before the wedding to account for seasonal flowers that may not be available year around. This also gives us time to make adjustments before the final proposal and before we give commitments to our vendors.

There are two pricing options with mockups. We can create them for you at 50% of the retail value and we will keep them once you have seen them or you may take them home to enjoy at regular price.  

As florists we are very hands on people when it comes to events. Since flowers are such an integral element in the décor we are happy to give you as much advice as you would like regarding your event design and coordination. If you would like day of coordination we can accommodate that as well for an hourly design fee. We can also assist you in locating vendors, musicians, DJ’s, caterers, bakers, event rentals, balloons and more. We are happy to be as involved as you would like in helping you have your perfect day. 

We understand that weddings and events costs can add up quickly. We respect that most families do not come with an unlimited budget and we are happy to find ways to economize that will still complement your color scheme and design. The key is to know where to splurge and where to be more frugal. Here are some examples of ways to make your dollar stretch further. 

  • Choosing less expensive flowers that have a similar look and feeling.
  • Renting vases 
  • Repurposing flowers from the ceremony into the reception.
  • Working with your wedding coordinator or caterer to move arrangements around to avoid charges for on-site labor or wait times. 
  • Return vases yourself instead of having us pick them up after the event. 
  • Using more expensive flowers only where they will have the most impact. 

Another option is to apply for a small event loan with https://maroo.us/ they offer loans for events with a lower interest rate. (You can use them for all types of vendors)

These fees vary depending on the distance, timing and complexity of each event. Your proposal will have all the fees broken down. We are happy to suggest less expensive ways to keep your costs down. While a professional florist is always the best choice for the more beautiful florals, there are often less expensive options for some of the labor aspects. 

Yes, we are happy to coordinate with any of your vendors. In particular, we will ask for your contact person at the venue,  additional event coordinator and cake decorator of we are doing flowers for your cake. 

Celebration of Life FAQ

Yes, We would love to help celebrate the life of your loved ones with a tribute of flowers. Our consultation, proposal, contract, deposit and adjustments will all be the same for both funerals and events. Feel free to contact us if you have any questions. If you would like to see sample of our work please visit us on our gallery on the website, Facebook albums or Instagram story folders. 

Not at all. Our event services are custom tailored to your specific needs. We are just as excited to create something unique for a celebration of life at someone’s home or a local restaurant. We would be happy designing an event for you and your guests. We are honored to be asked to be part of any of your celebration of life and we will never tell you that your event is too small for us. 

We have starting pricing for each arrangement type (Please see our sympathy shop page). If you would like to upgrade the piece for a larger look or more premium florals you can choose the deluxe or premium option for the selected arrangement. 

7 days or longer is preferred, 3 days minimum. If you have a shorter time frame, please contact us via phone or email and we can see how we can help you. 

Please add a card message, ribbon message, or any additional notes to the details section at checkout. 

Yes our local minimum order is $65 with a $15 delivery charge. 

Yes, of course! Please feel free to email or call us directly and we will be happy to help design something extra special for you. 

This best way to water your standing spray is just to take it outside and hose it down from the back of the piece. Try to saturate the floral foam as much as possible, mist the blooms and them let the excess water drain off. Once the dripping has stopped you can bring the floral arrangement back into your home to enjoy. Repeat this watering process every day for the life of the arrangement. 

Due to the limited water supply typically, the standing sprays will last anywhere from 3 to 7 days if properly watered and kept out of direct sun. (Please see care instructions above) 

We ask for the deceased name, time of service, and location of service. We will then call the mortuary and confirm the day, time and delivery window allowed for your services. 

For local orders anywhere in the Santa Clarita Valley, delivery is $15. Delivery outside of SCV will be calculated based upon distance. 

Next Day Orders & Deliveries FAQ

For local orders anywhere in the Santa Clarita Valley, delivery is $15.

Orders outside Santa Clarita Valley will have higher delivery charges depending on the distance. This will be calculated at checkout. 

Yes, 10am is the cut off window to order for next day delivery, this gives us the ability to call our floral vendors for any last-minute requests. 

Yes if you would like to make a special request, no yellow tulips, or please add pink roses. These notes can be added to the “notes” message box at check out. 

We have a message box where you can add in these details at check out. 

Yes we will do our best to keep our promise to get in those special blooms. However, we do need a week minimum notice for extra special requests, such as white peonies, or coral ranunculus. 

Rental FAQ

Each item has a rental price. (Please see our rentals page for pricing) 

Yes there is a delivery and pick up charge for the rentals. It will be calculated based upon the distance we need to travel. 

If a rental item has broken or is stolen from your event, you will be billed after the event to pay for the replacement cost of this piece. 


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